This week in the pm-clinic discussion forum: Topic #51 – Making handoffs.

Here’s this week’s situation:

I’m a lead programmer at a software development shop. My problem is handoffs: my group stinks at them. We have business folks that write requirements docs, but the way they hand them off to my team is a joke. They don’t involve us in the process and don’t help us resolve ambiguities in what they created. Then there are poor handoffs to test, and again to marketing. It seems almost every handoff is done poorly: it’s almost expected.

How can/does a team learn to make better handoffs with work that cuts across jobs/roles?

– Death by fumbling