This week in the pm-clinic discussion forum: Topic #41 – You make the call :

You’re the project manager. Two technical types have a technical disagreement they can’t resolve. They bring it to you. You don’t know enough about the question to form your own conclusion, and they aren’t the sort of pair where you can easily assume one is right. How do you go about coming to a decision? Who do you consult? How do you go about finding the information you need? When do you escalate? When do you know you have enough information to make a decision?

Middle Manager,
Arlington, VA