This week in the ux-clinic discussion group:
I’ve been asked by the boss to do a usability review of all of websites, and to report the results directly to him. Happy as I was that he’s interested, as I’m working I get that “you’re going to bust us” look from all of the programmers and designers I’ve been working with, as I’m now a kind of UI enforcer. How do I do the job of reviewing the work for head honcho, without being someone people are afraid or resentful of?
– Signed, the rookie on the force