Podcast/Slides from Web Directions 07 finally up

This was a special talk for two reasons. First, as my opening story explains, I delivered a special surprise to someone in the audience. Second, the 9am crowd was surprisingly lively and helped me put on a good show.

The talk covers a few topics from The Myths of Innovation, including epiphanies, the problems with innovation history, and many true stories about how great innovations actually happened.

Podcast (70 minutes, 30mb), Slides and description.

(Skip to the 11:05 mark in the podcast to bypass intros).

Thursday linkfest

Here’s the good stuff I’ve found this week:

Why revision should feel like torture

Reading my first book is infuriating at times, yet I’m happy about it. How can this be?

Given the unusual task of revising something already published (in this case, a book), there are two likely ways to feel about it:

  1. This is great! I don’t want to change a thing.
  2. This sucks! I want to rewrite this thing from scratch.

The first case is only superficially good. If I can’t see ways to improve the writing, or to give better advice, then what have I learned about writing (or management) in the last three years? Not much.

The second case, while painful, illustrates growth. If I don’t like it, it suggests I’m capable, now, of making the same points in less words, from a better perspective, or with a clearer structure that’s more fun to read.

In truth, the book is what it is. I’m not the same guy I was when I wrote the thing, and part of what makes the book good is who I was. It has to fit together and I don’t want to wander into George Lucas territory. But it’s fun snipping sentences, tightening paragraphs, updating references, and getting those exercises in there. I get to play my own editor for awhile.

My point I suppose is it’s healthy to go back to old writing and cringe. If you’re a blogger, go back and read your first posts – you’ll laugh and cry, I’m sure. That’s good – you’re still alive and getting better.

Any artofpm corrections?

The revision of Making things happen (formerly known as the art of project management) is wrapping up.

As a last call for anyone with a correction, typo, or reference suggestion they’ve found in their edition of the book, Speak up now! Anything that you’ve though should or could be fixed is fair game.

Reward: If you’re the first to suggest a correction that gets made, I’ll get you a copy of the updated book!

Deadline: 1/10/2008.

Leave a comment if you’ve got something. Cheers.

More upcomming speaking

The calendar for this year is filling up, here’s what’s on the calendar for the next few months:

  • January 22nd, Vancouver BC, VanUE – Creative thinking hacks (public & free)
  • February 11-13, Wellington, NZ, Webstock – Myths of Innovation
  • March 23, Pittsburgh, PA, Carnegie Mellon University, Myths of Innovation (public & free)
  • April 22-24, Web 2.0 Expo, San Francisco, CA, How to innovate on time

If you want me at your event, here’s some info for ya.

Speaking in Vancouver BC, Tue 1/22

I’ll be at VanUE, the Vancouver UX chapter, speaking about creative thinking hacks. Here’s the excerpt:

Creative Thinking Hacks
Tuesday, January 22nd, 2008 — 6:00 to 7:30pm
There will be networking from 5:30 to 6:00pm.
Venue: Vancouver Film school.
Cost: Free!

Description: This new, high risk talk is a volitle combination of never before seen excerpts from the best selling book “The Myths of Innovation”, combined with the essence of Scott’s popular “How to find and manage ideas” course at the University of Washington. It will simultaneously demystify creative thinking, provide tips and tricks for finding ideas, provoke wild opinions and comical rants, and explore how to become more powerful at the creative aspects of your work and life. Format: Short interactive lecture, with extended Q&A (So bring your list of “things i always wanted to know about creative thinking but were too afraid or drunk to ask”).

VanUE provided a great crowd last year, look forward to speaking there again. RSVP here.

The trashing of zen: a rant

George Orwell wrote about what happens when we misuse words. A core theme in the novel 1984 is how abuse of language enables other evils. Well the time has come: I’m stepping up to defend the word Zen.

Zen is in a sorry state of abuse. Much like the word innovation, the word Zen is now a placeholder for thought, used for its connotation of something positive rather than any specific meaning. People often use the word in complete ignorance. Here’s what the word means:

To practice Zen is to use meditation and other techniques to develop an understanding of oneself, and seek spiritual enlightenment

That’s heavy, no? Can you think of a concept more worthy of respect than someone dedicating time to seeking spiritual enlightenment? To understand their true selves? If more people spent time figuring out how to be cool with themselves spiritually (in whatever flavor they choose), instead of accumulating more stuff they don’t need, or taking things that aren’t theirs, we’d be happier all around on this planet. The word Zen, and it’s meaning, gets a top shelf spot on the list of words worthy of reverence and respect.

So how then, can we explain the following?

  1. Zenhabits.net, a fine site about personal productivity and more, but it’s a lifehacker competitor, not spiritual or even philosophical in focus. Zenhabits also has an e-book called Zen to done, the ultimate productivity system. Why must we suffer these incomprehensible contradictions of Zen and productivity in the same sentence? Simply because the alternatives weren’t cool enough for the author.
  2. Worse perhaps is CSS Zen Garden, which uses not only the word Zen, but the Japanese rock garden, which are used by some in meditation practices. To their credit, at least they’re giving stuff away, but still. That’s charity garden, not zen. (Why wouldn’t simply CSS Garden have been good enough?)
  3. Presentation Zen, which is a blog, and book, on professional presentation design. It gives very good advice, but what does this have to do with Zen? Not much. The spirit of the advice is minimalism, an element of many eastern philosophies, but minimalism is not spiritual by itself. I know Garr Reynolds and I like him and his presentation advice, but the question remains. Most presentations are capitalistic and not spiritual acts.
  4. Of course we also have ZenCart, a shopping cart service, the Zen drupal theme, an MP3 player, a communal blog, and an Internet provider.

Some of these things are good and people like them, but they have nothing to do with Zen. The word is decoration. It’s a marketing hook, used to suggest but not provide. Many use visual imagery that vaguely suggests eastern philosophy, but it’s purely visual. The superficial without the substance.

I’m no saint of titles. I took criticism from friends for titling my first book The art of project management, as “The art of…” is perhaps the most cliche title in the world (Perhaps I’m redeemed by the name change, perhaps not). But unlike the sites above, a cliche title can accurately describe what is being offered, without the material itself being cliche.

These sites use this amazing word, Zen, fun to say, beautifully compact, high in noble purpose, and use it for decoration. Orwell would claim these folks are both benefiting from the dilution of language, and promoting the further gutting of an enlightenment-path into a for profit choice of branding style. Ok. Forget Orwell, he’s dead and can’t speak for himself: So I make that claim. This is bad for everyone. How bad? I have no idea as we’ve been doing this to words and ideas for a long time.

From my skimmings of these sites, these folks are smart. I’m sure they all knew synonyms for good, great, cool, or whatever it was they were looking for could be found in any thesaurus. They could have been industrious enough to make up their own name or hire someone to do it for them. They could even have stooped, like I did, to reuse a naming cliche (Secrets of, Art of, etc.). But instead they chose to drag a word like Zen into the laziest kind of intellectual mud.

Certainly, these folks have company. Many point the finger at Robert Pirsig’s Zen and the art of motorcycle maintenance for starting the trend. It’s an excellent book on one man’s explorations into philosophy and life, but Zen is a sideline. Of course Pirsig was probably riffing off of Herrigel’s Zen in the art of archery. That book actually is about Zen, and the attempt by a Westerner to practice it. It should be required reading (despite its flaws) for anyone who even thinks about taking command of the Z-word for their own profit.

If you’re curious about Zen, I’m no expert. Here’s a good experience to start with. I bet you’ll be surprised. (flash site, but worth the ride).

The single best book introducing meditation (and by-proxy Zen & Buddhism), is Turning the Mind into an ally. Highly recommended (it’s the best of many I’ve read).

Stop Saying Innovation – Here’s Why

[Update: an edited version of this post was published at The Economist]

I’m confident in this advice: Stop using the word innovation. Einstein, Ford, Leonardo da Vinci, Picasso, Jobs and Edison rarely said the word and neither should you. Every business audience I’ve said this to has laughed and agreed: we all know other people use it as empty verbiage, but what about ourselves?

The word has little meaning, used as a vague substitute for “cool”, another problematic and highly subjective term. The people who use the word innovation most often have the least idea what the word even means. Next time you hear the word, ask and see.

People with good ideas and who do good work solve problems. They let their ideas be defined by the importance of the problems their ideas solve. It’s the solving of the problem that gives ideas power, not an adjective slapped onto Powerpoint slides or into job titles.

Great teams know this and drop pretense in favor of simple words like prototype, experiment, problem, solution, user, customer, lesson and design. Simpler language accelerates progress. Inflated language slows it down and confuses people. Calling yourself tall doesn’t make you tall. A word is just a word. It’s your actions that matter, not the labels you use.

There are four things you can do:

  1. Ask people who use the word what they mean. If ever anyone says innovation in a meeting, ask “Can you give an example of what you mean by innovative?” If they can’t, you’ve just saved the room significant time. Often they don’t know: they’re using the i-word as a cop-out for clear thinking. Point them at a good definition.
  2. Use better words instead. Often people mean one of 1) we want new ideas, 2) we want better ideas, 3) we want big changes, 4) we need to place big bets on new ideas and be more tolerant of taking risks 5) We want to make a lot more money. Great. Any of those short phrases are more powerful and specific than the i-word. Use them instead.
  3. The best definition of innovation is: significant positive change. It forces the attention on what kind of positive change you want (better sales? higher quality? more customers?) and how large an improvement you desire (10%? 40%?). To say you innovate every day is hubris and belittles the history of true inventions that changed the world. Staying humble helps you focus and increases the odds you’ll do excellent work.
  4. Avoid using the i-word in presentations, emails and internal documents. It’s one thing for marketers to use innovation in press releases. It’s another to let that word cloud up how people making things think about what they’re making. Force your team to be precise and give up the crutch of the innovation word. Ask: what problem are you trying to solve? what benefit are you trying to create? Reward people who use the word sparingly and find better ways to communicate.
  5. Just be good – That’s hard enough. Most things made in the world suck. If your company struggles to make a half-decent product, with the morale of a prison, why are you talking about innovation? You have to get the training wheels off before entering the Daytona 500. If you can making something good, that solves real problems, works reliably, is affordable, and is built by a happy, motivated and well rewarded staff, you’ll kick your competitor’s asses. Focus on solving those real problems. If you succeed on those, innovation, in all its forms, will likely take care of itself.

You can’t have innovation by any definition without being willing to take risks. But there is nothing less risky than merely repeating a word while taking no action.

Breakthroughs are a matter of perspective and if you take a wide view it’s being good that beats innovation nearly every time.

If you like this advice, you’ll love the paperback edition of The Myths of Innovation. Read the excellent summary of the ten myths from the book.

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