The Amazing Invention of Braille
While studying to write the Myths of Innovation I read hundreds of accounts of how world changing inventions were…
Category: design
How to Thank a Customer
Some people just give good thanks. I bought a t-shirt online awhile ago from Sean McCabe, an artist who…
What I learned going back to UX school
Last week I was on an expert panel, giving feedback to final project presentations at the HCDE 518 User…
Quote of the day
The Brooklyn Bridge is one of my favorite buildings. I’ve studied its history and the story of how it…
News: I’m working on a UX book with Jackson Fish
When my friends Hillel Cooperman and Jenny Lam started their UX company JacksonFish, I thought, how awesome. Every designer…
Lessons on Failure From the Jetpack Joyride game
At Failcon 2012 Luke Muscat, the designer of the game Jetpack Joyride, talked about learning from failure. His thoughts…
The top mistakes UX designers make
Last week I spoke at the Puget Sound SIGCHI meeting. Since it’s a group of designers and user researchers,…
How WordPress.com is made
Some of you know, in addition to my writing and speaking work, I work as a team lead for…
Usability issue for Kindle on Amazon.com
Noticed a small usability issue with how Amazon.com promotes Kindle editions of print books. This is what’s known as…
Feedback without frustration (video)
Last month I spoke at Hive, an event for developers and designers hosted by AIGA and Microsoft here in…
Are PMs worth more than game designers?
It’s daft to put faith in any single study, especially ones that make you and your profession look good.…
5 Dangerous Ideas for Designers
I recently spoke at the Design Management Institute’s Make it Happen event. As an experiment, with the permission of the…
Comment of the week
A privilege of having a popular blog is sometimes smart people come by and calmly, warmly, without a hint of snark,…
How to ruin a design: the 9/11 Memorial
Update: After a great comment, I changed my opinion about this. I rarely use the word requirement – it’s…
How To Fix Email: A Radical Proposal
Professor Beth Kollo has an interesting idea about our email dominated culture, in a post called Recreating Email. What…
The attack of the design weenie
Zeldman wrote, in an excellent post on Vocabulary vs. Storytelling: AFTER ALL THESE YEARS designing websites and applications, I…
Thinking in Desire Paths
A failing in all design thinking is faith you can perfectly predict human behavior. Often a wiser strategy is…
Can you Redesign a Chocolate Bar?
Over on designmind, David Sherwin, author of the upcoming book Creative Workshop, is sharing some of the design challenges…
Design for now or for later?
“If you need people to enjoy it right away, that might mean you’re not going to probe very deep”…
‘UX professional’ isn’t a real job?
Lots of fun was stirred up by this recent post, ‘UX professional’ isn’t a real job. Which I think…